Sales

Booking & Agent Production

Source: Production Indicator 2026

Room Nights Today
—
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Room Revenue Today
—
gross, all agencies
Active Agents
—
across network
Daily room nights & revenue — August
Top performing agents — August
AgentRoom NightsRoom RevenueStatus
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Customer Service

Tickets & SLA performance

Source: CS Ticketing — HCN tab · Productivity tab

Open Tickets
—
opened in last 30 days, unsolved
Resolved Today
—
tickets closed
Tickets by category (indicative)
Ticket volume — last 30 days
Recent tickets
TicketHotelCommentsStatusDate created
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Finance

Revenue, rate & production

Source: Revman Revenue Production Report · IMAGTC Daily Rate Comparison (vs. Agoda)

Restricted — Finance & Leadership
Revenue MTD
—
month to date
Room Nights MTD
—
total room nights
Avg. Daily Rate (ADR)
—
blended network
Rate Competitiveness
—
vs. Agoda
Revenue — year to date, by week
Our rate vs. Agoda (IDR, Nett)
Revenue by property (MTD)
PropertyRevenueRoom NightsADR
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Imagination vs. Agoda — daily rate comparison (Nett, IDR) loading...
PropertyOur Rate (Nett)AgodaVariance
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Marketing

Social & digital performance

Source: Meta Business Suite export (Marketing Drive folder)

Instagram
Views
—
vs. prior period
Reach
—
vs. prior period
Follows
—
vs. prior period
Content Interactions
—
vs. prior period
Feed Posts
—
vs. prior period
Stories Published
—
vs. prior period
Lifetime Feed Views
—
vs. prior period
Lifetime Interactions
—
vs. prior period
Facebook
Views
—
vs. prior period
Unique Viewers
—
vs. prior period
Video Views
—
vs. prior period
Watch Time
—
vs. prior period
Content Interactions
—
vs. prior period
Link Clicks vs. prior period
Visits
—
vs. prior period
Follows
—
vs. prior period
Instagram views — breakdown
Facebook views — by format
Full metric breakdown — this period
MetricTotalChangeBreakdown
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Contracting

Hotel acquisition & renewal pipeline

Source: 2026 Acquisition Report — Target & Achievement, Summary, and monthly activity tabs

Budget
—
full-year target, team
Achievement
—
year to date, team
% to Target
—
achievement vs. budget
Budget vs. Achievement — 2026
Deal mix by month — Static / Dynamic / Renewal
PIC leaderboard — Year to Date
PICBudgetAchievement% to Target
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Recent activity most recently listed first
HotelPICStatusRate Plan
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Weekly Field Activity

Hotel visits & telemarketing calls

Source: 2026 Daily Hotel Visit Report — one tab per week

Total visits/calls
—
selected week
Hotel visits
—
in-person
Telemarketing calls
—
phone outreach
Hotels contacted
—
unique, selected week
Recent visits & calls
DateHotelContactTypePICRemarks
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Visits by PIC
PICVisits
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