Sales
Booking & Agent Production
Source: Production Indicator 2026
Room Nights Today
—
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Room Nights MTD
—
month to date
Active Agents
—
across network
Room Revenue (MTD)
—
gross, all agencies
Daily room nights — last 14 days
Bookings by region (indicative)
Top performing agents (MTD)
| Agent | Agency | Room Nights | Room Revenue | Status |
|---|---|---|---|---|
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Customer Service
Tickets & SLA performance
Source: CS Ticketing — HCN tab · Productivity tab
Open Tickets
—
currently open
Avg. Response Time
—
hours average
SLA Compliance
—
target 95%
Resolved Today
—
tickets closed
Tickets by category (indicative)
Ticket volume — last 14 days (indicative)
Recent tickets
| Ticket | Hotel | Category | Agent | SLA |
|---|---|---|---|---|
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Finance
Restricted — Finance & Leadership
Revenue, rate & production
Source: Revman Revenue Production Report · IMAGTC Daily Rate Comparison (vs. Agoda)
Revenue MTD
—
month to date
Room Nights MTD
—
total room nights
Avg. Daily Rate (ADR)
—
blended network
Rate Competitiveness
—
vs. Agoda
Outstanding AR/AP
Not connected
ledger source not yet identified
Revenue by month — 2026
Our rate vs. Agoda (IDR, Nett)
Revenue by property (MTD)
| Property | Revenue | Room Nights | ADR |
|---|---|---|---|
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Imagination vs. Agoda — daily rate comparison (Nett, IDR)
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| Property | Our Rate (Nett) | Agoda | Variance |
|---|---|---|---|
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Marketing
Sheet not connected
Social & digital performance
Source: Meta Business Suite export (Marketing Drive folder)
Instagram
Views
—
vs. prior period
Reach
—
vs. prior period
Follows
—
vs. prior period
Content Interactions
—
vs. prior period
Facebook
Views
—
this period
Reach, Follows & more
Not in export
Meta only reports Views for this Page
Instagram views — by audience
Instagram interactions — by audience
Full metric breakdown — this period
from Meta export
| Platform | Metric | Total | Change | Breakdown |
|---|---|---|---|---|
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Contracting
No data source connected yet
No contracting dataset has been identified in Drive yet. Once a source is found, this tab will mirror the layout of the other departments.
Waiting on a Contracting data source
File Submission
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